privacy policy

Privacy Policy

Last updated: 15/12/2025

This Privacy Policy explains how Cosmeticare Clinic (“we,” “our,” or “us”) collects, uses, discloses, and protects your personal information when you visit or use our website http://dev.cosmeticareclinic.com (the “Website”). By accessing or using this Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from patients, visitors, and prospective clients:

Personal Information

  • Full name
  • Email address
  • Phone number (including WhatsApp)
  • Country of residence
  • Medical inquiry details voluntarily provided by you
  • Any information submitted through contact forms, online consultations, or appointment requests

Non-Personal Information

  • IP address
  • Browser type and version
  • Device and operating system information
  • Pages visited, time spent, and interaction data
  • Referring websites or links

2. How We Use Your Information

Cosmeticare Clinic uses collected information for the following purposes:

  • To respond to inquiries and provide medical or administrative information
  • To arrange consultations, treatments, or follow-up communications
  • To coordinate medical tourism services such as accommodation and translation support
  • To improve our Website, services, and patient experience
  • To send important service-related communications
  • To comply with applicable legal, ethical, and regulatory obligations in Turkey

3. Cookies and Tracking Technologies

Our Website uses cookies and similar tracking technologies to:

  • Ensure proper website functionality
  • Analyze traffic and user behavior
  • Improve security and performance

You may disable cookies through your browser settings; however, some features of the Website may not function correctly.

4. Sharing of Information

Cosmeticare Clinic does not sell or rent personal data. Your information may be shared only in the following circumstances:

  • With authorized medical professionals and staff involved in your care
  • With trusted third-party service providers assisting with website operation or patient coordination
  • When required by Turkish law, court orders, or regulatory authorities
  • To protect the rights, safety, and security of our patients, staff, or Website

All third parties are required to handle your data in accordance with confidentiality and data protection standards.

5. Medical Confidentiality

All medical-related information shared with Cosmeticare Clinic is treated as confidential and handled in accordance with applicable healthcare privacy laws and ethical standards in Turkey.

6. Data Protection and Security

We apply appropriate technical and organizational measures to safeguard your personal data against unauthorized access, misuse, alteration, or disclosure. While we take reasonable steps to protect your information, no online transmission can be guaranteed to be completely secure.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes described in this Privacy Policy or to comply with legal and medical record-keeping requirements.

8. Your Data Protection Rights

Depending on applicable data protection laws, you may have the right to:

  • Request access to your personal data
  • Request correction or updating of inaccurate information
  • Request deletion of your data where legally permitted
  • Withdraw consent for data processing

Requests can be submitted using the contact details below.

9. International Patients and Data Transfers

Cosmeticare Clinic serves international patients. By submitting your information, you acknowledge and consent that your data may be processed and stored in Turkey in accordance with this Privacy Policy.

10. Third-Party Links

Our Website may include links to external websites. Cosmeticare Clinic is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies separately.

11. Children’s Privacy

Our services and Website are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be published on this page with a revised date. Continued use of the Website indicates acceptance of the updated policy.

13. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact us:

This Privacy Policy is provided for informational purposes only and does not constitute legal advice.

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